FAQ
Everything you need to know about the House of LUXNUR.
How long do the florals last?
LUXNUR arrangements feature premium luxury faux florals selected for their exceptional realism and lasting beauty. Unlike fresh flowers, they require no watering or maintenance and are designed to be enjoyed and displayed for years to come.
Is each piece handmade?
Yes. Every LUXNUR creation is individually styled by hand. Each arrangement is carefully assembled and finished to reflect the attention to detail and luxury standards that define our brand.
Can I personalise my order?
Yes. Selected LUXNUR pieces can be personalised with names, initials, messages, or bespoke styling elements. If you have a specific request, please contact us before placing your order.
Is it gift-ready?
Absolutely. Every LUXNUR piece is designed to be gifted, displayed, and remembered. Our creations make exceptional gifts for birthdays, anniversaries, weddings, celebrations, and meaningful occasions.
Do you offer bespoke designs?
Yes. We offer bespoke commissions for clients seeking a truly unique creation. Whether you require specific colours, personalisation, or a custom arrangement, we can work with you to create something distinctive.
How should I care for my LUXNUR piece?
To maintain its appearance, keep your arrangement away from excessive moisture, humidity, and prolonged direct sunlight. A gentle dusting with a soft cloth or brush is all that is needed to keep it looking its best.
Are your arrangements made with real flowers?
No. LUXNUR creations feature premium luxury faux florals chosen for their realistic appearance, durability, and lasting beauty. This allows every piece to remain beautiful long after fresh flowers would have faded.
Still have a question?
Our concierge team would be delighted to assist you.